Frequently Asked Questions & Answers:
1. Q: What is TRC and what type of services can be accessed there?
A: TRC is a private non-profit organization that is certified by ODMHSAS to serve as CCARC- Comprehensive Community Addiction Recovery Center. Medically supervised detoxification, Ambulatory detoxification, Outpatient and Intensive outpatient services, case management services, Comprehensive substance abuse assessment, Aftercare Planning and referral are some of the distinguished services available at TRC. Please call 405-525-2525 to have more details on what TRC has to offer.
2. Q: How much does the services at TRC cost?
A: For any services available at TRC, please call and speak to Admissions department for eligibility for state reimbursable services or private services. State reimbursement services are based on a sliding scale provided for eligibility by ODMHSAS; it is based on your annual household income. Income verification that you get from the social security office is required to verify your annual income and please speak to the Admissions department for eligibility criteria for state reimbursable services. Private services are available for consumers not eligible for state reimbursable services and please ask Admissions department for more details on fees for private detoxification and outpatient services.
3. Q: Do I have to pay all of the cost up front or is there a payment plan?
A: TA: There are no payment plans available for consumers paying for private services. All payments must be paid prior to admission.
4. Q: How do I know if there are any detoxification beds available?
A: You must speak with the Admissions department to find out bed availability. If you live within 50 miles of the facility, you must come in and do a face to face assessment. If there are no beds available at the time, you will be placed on a waiting list and you must call back each morning following your face to face assessment at 8:00a.m.
5. Q: How long should I expect to stay in inpatient detoxification treatment? What about outpatient treatment?
A: The average length of stay for inpatient detoxification is to be determined by medical staff. The length of stay is individualized and based on the person’s needs, amount of use, length of use, and drug of choice. The length of stay in outpatient treatment is individualized and determined by a Licensed Therapist serving the consumer.
6. Q: Do you accept insurance?
A: Currently we accept Blue Cross Blue Shield, Aetna, Cigna, Coventry, United Healthcare, Value Options, Beacon Health Options, First Health, HealthSmart, Global Health, and HealthChoice of Oklahoma. You have the opportunity to utilize our services. The amounts have to be prepaid at time of admission. You may then file your insurance with the possibility of reimbursement by your insurance provider.
7. Q: What do I need to bring for detoxification stay?
A: You will typically need to bring under garments, flip flops, long sleeve shirts (to wear under your scrubs that are provided) unless otherwise approved by Admissions. Everything else is provided for you. NO HOODIES please!
8. Q: What type of medication do you use for detox?
A: Our Medically supervised detoxification and Ambulatory detoxification services have professional medical staff oversee the program. Evidenced based treatment protocols for medical detoxification from each substance are outlined and approved by the Medical Director. Along with medications used for detoxification; other medications that are non-habit forming are used to help you with your withdrawals including sleep aids, anxiety relief, nausea, diarrhea and constipation for no extra charge for other addictions as well. There is an additional charge for Suboxone (which is used in some cases for opiate withdrawals).
9. Q: Can I have visitors while receiving treatment services at TRC?
A: In inpatient detoxification stay, the Medical Team determines visitation needs of the consumers. With outpatient treatment services, consumer’s licensed therapist of the consumer determines the involvement of family and others.
10. Q: Can I use the phone or is there a pay phone I can use?
A: Consumer is allowed to use pay phones on specific times on the detoxification unit as approved by the Medical Team. Consumer is allowed to make phone calls when approved by their case manager during the business hours if it is regarding treatment referrals, doctor’s appointments, attorney questions etc.
11. Q: Are there financial assistance programs available?